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TurboTax Premier Home & Business 2002 Software

from: Intuit, Inc.
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Customer Reviews
Average Rating: Rating: - useless Watch out using Turbo tax premier. I used it and it pluged in bogas numbers on my state return. This bad data also changed my Fed return. If I filed this without checking I would have gotten in big trouble! When I called support to try to correct the mistake, I got the run around. After many calls my problem was still unresolved. Worse yet they would not refund my money. These guys are a total rip -off! Rating: - This was a good product until this year My computer "crashed" and I had to install my HDD and other peripherals in a new case with a P-4 motherboard. Intuit no longer recognizes my installation as valid, I never got the State edition and the copy will not print out my forms. Intuit's only solution is to purchase this package all over again. No way will I purchase this again. I will copy and paste the info into the IRS.gov forms to print the final forms...or import the info into TaxAct and then ask for my mony back. Intit has lost a faithul small business customer. R. S. Davis, P.E. Rating: - Terrible product, crippled with "activation" I've used TurboTax products for the last several years, but unfortunately, I'll probably never ever buy one again. First of all, the product is crippled with "activation". Someone at intuit is probably being touted as a genius for increasing revenue by 0.01% with this new copy protection. Unfortunately for him, he'll probably get laid off next year when the company enters bankruptcy because their customer base will not be coming back. The "activation" protection only lets you print and file form one computer. This is a terrible inconvenience for me as I have two computers, one in the den and one in the bedroom. I installed into the den, so if I try to use the software on the bedroom computer late at night, it comes up in demo mode and nags me to buy the software. Honest to god -- something I paid [money] for nags me and treats me like I pirated the software. For that reason alone I'll never buy another intuit product. As if activation is not enough of a problem, the software is bug-ridden to the point of being virtually unusable. The first time I tried to do my taxes it corrupted the save file when I finished working on it. This caused the program to crash with a "error in kernel32.dll" every time I loaded it from then on -- couldn't even load the program. The only fix was to delete my taxes and start all over again. There's also numerous other bugs. When I imported my tax info from 2001, it created some phantom nonexistant W2 that confused the heck out of everything. It often fails the tax return verification check at the end of the process because the interview procedure fails to ask some question that's needed to fill in some obscure worksheet that isn't even needed with your taxes. In conclusion, the only reason I purchased this software was because I was a loyal TurboTax user of years past, and they're certainly ruined that. I'll never buy this product again.

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